Shipping Policy

At RARE BEEHIVE, ensuring timely and reliable shipping worldwide is our commitment. Please review our shipping policy below for a comprehensive understanding of how we handle your orders:

1. Processing Time: We endeavor to process all orders within 24 hours of placement. However, during peak periods like product launches, restocks, holidays, and promotional events, please allow up to 5 business days for order processing. Rest assured, our team is dedicated to swiftly fulfilling your orders.

2. Holiday Shipping Schedule: To receive your order in time for Christmas, please ensure to place your orders by the following deadlines:

  • United States 🇺🇸 & Canada 🇨🇦 : December 11th
  • Australia 🇦🇺 : December 8th
  • France 🇫🇷 : December 11th
  • Mexico 🇲🇽 : December 7th
  • United Kingdom 🇬🇧 : December 11th
  • All other countries 🗺️ : December 7th

While these dates optimize delivery before Christmas, please be aware that unforeseen circumstances may lead to delays. We recommend placing your order early to avoid any disappointment.

3. Shipping Destinations: We proudly offer worldwide shipping to bring our premium products to your doorstep, regardless of location. Shipping rates and taxes specific to your area can be reviewed during checkout. If your local currency isn't available, please don't hesitate to contact us via email at ask@rarebeehive.com or direct message on social media @rare_beehive. We're here to support you throughout your sweet honey journey.

4. Tracking Your Order: Once your package is en route, we'll email you all the necessary tracking details. Additionally, you'll receive email updates at every step of the shipment process, including when your order is shipped, in transit, and delivered.

5. Lost Packages: For customers who opted for ROUTE shipping protection, please contact them directly for assistance with missing or undelivered orders. We recommend contacting the carrier or your local post office for further assistance for those without shipping protection.

6. Order Cancellation: Once an order is submitted, it is locked in for processing, and unfortunately, we are unable to cancel or modify it. We apologize for any inconvenience and appreciate your understanding in this matter. If you have any urgent concerns, please don't hesitate to contact our customer service team, and we'll do our best to assist you.

7. Returns and Refunds: At RARE BEEHIVE, we stand by the quality of our products. However, all sales are final due to the potential safety risks associated with this ingestible product type. In the RARE event that you receive a damaged or incorrect item, please get in touch with our dedicated customer service team for assistance. We will promptly work with you to resolve any issues and ensure your satisfaction.